Privacy Policy

1. Information We Collect

We may collect the following information:

• Name, email address, phone number
• Shipping and billing details
• Photos and media files uploaded by customers
• Order details and customization preferences

2. How We Use Your Information

We use your information strictly for:

• Designing and producing personalized photo albums
• Processing and fulfilling orders
• Customer support and communication
• Improving our services and user experience

3. Photo & Media Usage

All photos and media uploaded by customers are used solely for the purpose of album creation.

We do not sell, publicly share, or use customer photos for marketing without explicit permission.

4. Third-Party Service Providers

To complete your order, we may work with trusted third-party printing and logistics partners.

These partners only receive the necessary files required for production and fulfillment.

While we carefully select and work with reliable partners, The Story Album Co. is not responsible for any unauthorized use, alteration, or misuse of content by third-party vendors beyond our reasonable control.

5. Data Protection

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

6. Data Retention

We retain customer data only for as long as necessary to complete orders and provide after-sales support.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at our support email.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of any changes.